Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase.

Return Window

Returns are accepted within 30 days of delivery.

Eligibility

Items must:

  • Be unused
  • Be in original condition
  • Include original packaging

Items showing signs of wear, damage, or alteration may not qualify.

Non-returnable Items

  • Personalized products
  • Gift cards
  • Final sale items

Refunds

Once your return is inspected and approved, refunds will be issued to the original payment method.

Please allow 5–10 business days after approval for the refund to appear.

Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery.

Email:

info@volenxy.com